Understanding the brief

Following a short conversation to find out a bit about the project, we’ll usually ask to meet you onsite. This helps us to get to know a bit about you and the project you’re asking us to look at. Don’t be surprised if we quiz you a little about what you’re trying to achieve.

We believe honesty is the best policy

It’s important to us that you’re making the right decisions for you. If there are likely to be difficulties with planning, issues with the site or if your completed project may not be worth the investment you’d have to make, we’ll tell you. It’s not that we like to find problems, but we feel it’s our duty to be honest with you.

WE’RE UPFRONT AND STRAIGHTFORWARD ABOUT FEES

Once we feel we’ve understood what’s required and done some checks on site we’ll prepare a Fee Proposal for you. This will set out options with associated fees and likely timescales, helping you gain clarity about the direction you want your project to head in.

If you want to go ahead, we’ll ask you to sign an Appointment Document.

WE CARE EQUALLY ABOUT YOU AND YOUR BUILDING

We’ll get back onsite, survey the building and run searches to uncover any ownership issues as well as identify services coming in.  We find the more time we spend onsite initially, the better the outcome – it’s part of the process of learning about the building and it informs every aspect of our thinking about the project.